Luke Hohmann of Enthiosys and InnovationGames.com joins us today to explain how his unique collaborative game play scenarios can help us access that valuable body of knowledge that “we don’t know we don’t know.” Luke created twelve unique exercises that can be conducted with customers to gain better insight into their needs when they don’t have the language or perspective to explain their needs explicitly. Some of the influences Luke mentioned in his interview include Alistair Cockburn, Elliot Salloway, Mike Cohn, Ken Schwaber, Karl Weick, Bob Quinn and Peter Morville’s latest book Ambient Findability.

This entry was posted by Sean Tierney on Monday, May 7th, 2007 at 12:15 pm and is filed under Podcast. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.